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Chatbots

Chatbot is an interactive agent that makes it easy to monitor and interact with AWS resources in Slack channels and chat rooms. With Chatbot, you can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create support cases.

Chatbot lets you manage the integration between AWS services and your Slack channels or Amazon Chime chat rooms, helping you get started quickly with ChatOps.

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Benefit

Real time notification

With Chatbot, you can send pre-selected, event-triggered alerts to your Slack channels or chat rooms and allow you to keep your team informed and up-to-date on operational incidents or other events that matter most to them.

Faster response

With Chatbot you can issue commands from your Slack channels, facilitating collaboration and helping your team respond quickly to events.

Quick setup

Chatbot setup in Slack channels or Amazon Chime chat rooms is easy and only takes a few minutes.

Easy definition of permissions

With Chatbot, you can set permissions for individual Slack channels and Amazon Chime chat rooms quickly. With the predefined permission templates it is easier to adapt to the needs of your organization.

Chatbot Features

Chatbot is an interactive agent that makes it easy to set up ChatOps for AWS in Slack channels or Amazon Chime chat rooms. With Chatbot, you can receive alerts and run commands to return diagnostic information, invoke Lambda functions, and create support cases so your team can collaborate and respond to events more quickly.

Receive notifications

Use Chatbot to receive notifications about operational incidents and other events from supported sources, such as operational alarms, security alerts, compliance issues, or budget deviations. Setting up notifications in the Chatbot console is quick and easy; Simply choose the channels or chat rooms you want to receive notifications from first, and then which Amazon Simple Notification Service topics should trigger notifications.

Retrieve diagnostic information

Chatbot supports read-only commands for most Solusoft services, making it easy to retrieve diagnostic information about resources from Slack on desktop and mobile devices. Your teams can analyze events faster and respond to them by retrieving diagnostic information in real time in one central place. You can also start workflows by invoking Lambda functions or creating Support cases with a simple command from Slack. Chatbot commands use the familiar Command Line Interface syntax.

Predefined Identity and Access Management Policy Templates

Chatbot provides chat room-specific permission controls through Identity Access Management (IAM). Chatbot’s predefined templates make it easy to quickly select and configure the permissions you want to associate with a given chat room.

Supports Slack and Amazon Chime

You can add Chatbot to Slack channel or Amazon Chime chat room with just a few clicks.

Solusoft Webinar

Access our Webinar related to the services and solutions we provide. Clic here

Get a brochure about Chatbot in the developer guide.




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