We provide remote review of your technological platform, through monitoring platforms and artificial intelligence agents, to maintain and ensure the correct operation and availability of your infrastructure. This service is based on a model per hour or number of cases.
Manage your resources safely
- Maximize productivity.
- Increase effectiveness and efficiency.
- Minimize complexity.
- Availability, recoverability and problem tracking.
- Management and maintenance of technology components.
- Proactive and remote administration, through a specialized administration team, dedicated to maintaining the client’s technological platform in optimal conditions.
- We handle different virtualization platforms, operating systems, application servers, middleware, databases; regardless of whether it is on-premise or cloud.
- Application of security patches, settings and software updates.
24 × 7 monitoring, through an artificial intelligence engine, to ensure timely response time.
- Running DRP tests for managed technology components.
- Follow-up, through periodic work sessions and monthly reports.